Professional User

I am interested in collaborating with you. What can I do?
If you are interested in collaborating with us, please contact us by filling in the form at the following link:
Contact form
I would like to become a dealer. What can I do?
If you are interested in becoming one of our dealers, please contact us by filling in the form at the following link.
Contact form
Can I visit your showroom?
The Nardi showroom is not open to the public. It can be visited by appointment. To make an appointment, you can fill in the form at the following link
Contact form
Where can I find the technical data sheet for a product?
On the Nardi website, in the product section, under each item you can download the technical data sheet by clicking on the DOWNLOAD DATA SHEET button.
Can Nardi products be used outdoors?
Nardi manufactures outdoor products designed to withstand weather conditions. Nardi furniture can withstand the sun, rain and high / low temperatures, and can be cleaned quickly. Any padded elements are to be regarded separately from those listed above.
What can I use to clean your products?
To clean Nardi products, please consult the following link: (Link to document with cleaning instructions)
Link Maintenance
Where can I find spare parts for a product?
Spare parts can be requested directly from the dealer from whom you purchased the product. Alternatively, you can consult the company website for spare parts sales.
Nardi Shop
How can I receive a quote?
To request a quote, please fill in the form at the following link and you will be directed to the sales representative for your area.
Contact form
How can I place an order?
To place an order, please fill in the form at the following link and you will be directed to the sales representative for your area.
Contact form
How can I track my order?
If you would like information on the status of your order, please contact the dealer from whom you purchased the product or the sales representative (agent) who assisted you in the purchasing process.
Where can I find your catalogues?
All our catalogues are available online and can be downloaded at the following link.
Catalogs
What is the maximum weight that your chairs can withstand?
Nardi chairs are tested by CATAS, an external certification body that tests products in compliance with EU legislative directives. If used properly, all Nardi chairs can withstand up to 160 kg, and some models can withstand up to 200 kg. Please contact us for further. information.
What does the warranty cover and how long is it valid?
Nardi protects its products exclusively against manufacturing defects with a 2-year warranty valid from the date of purchase.
Can Nardi products be customised?
Unfortunately, we cannot make changes to Nardi products, as they are mass-produced according to standard processes and therefore cannot be customized.
How can I unsubscribe from the newsletter?
You can unsubscribe from the Nardi newsletter via the following link.
Unsubscribe
How do I make a complaint?
To make a complaint, please contact the dealer or sales representative (agent) from whom you purchased the product to explain the problem and, if possible, show photos or pictures as proof of the damage. Any other means of direct contact with the company (telephone, direct e-mails, social media, etc...) will not be considered valid for the complaint procedure and will not be handled in any way.
How long does it take to process a complaint?
The time required to process a complaint depends on the type of complaint. We have recently computerised our in-house complaints handling process to be faster and more efficient.
I have not been able to find an answer to my question. What can I do?
If you cannot find an answer, please contact us at the link below and we will reply as soon as possible.
Contact form