Quality Policy

The company Nardi S.p.A. aims to anticipate and fully meet market demands in compliance with the requirements and Quality Standards requested, also ensuring continuous improvement in the effectiveness of its Quality Management system.

Our Management believes that these goals are essential for Customer satisfaction and can only be achieved by constant monitoring (i.e. of specified parties, possible anticipation of needs and problem solving) of customers, and of the requirements of stakeholders involved in the Organisation.

Nardi S.p.A. manufactures and sells garden and community furniture made of thermoplastic materials and aluminium. For many years, Nardi has directed all its efforts and invested human and financial resources to continuously and consistently update its products and production processes in technological terms while optimising the product implementation process in order to fully meet production and quality requirements.

The Management has always considered it important to produce items that are well-designed, safe, functional and meet consumers’ needs.

To this end, it has identified the following main objectives:


- Context Analysis and Risk Management

Nardi considers aspects related to its organisational set-up, both internal and external, that have an influence on organisational processes. It identifies the needs and expectations of stakeholders by means of a risk-based approach and plans actions or objectives to address risks and opportunities. With regard to risk management, in the field of workers' health and safety Nardi undertakes: to ensure that its activities are carried out in compliance with safety regulations (Legislative Decree 81/08 et seq., Ministerial Decree 10/3/98, etc.) and to maintain an effective Organisational and Safety Management Model in accordance with the provisions of the Regione Veneto Guidelines and Ministerial Decree 13/2/2014.


- Customer/Consumer Satisfaction

Nardi considers Customer/Consumer satisfaction to be its main objective. The company therefore needs to make every effort in order to gain and maintain loyalty.


- Product Safety and Functionality

To maintain customer loyalty, it is crucial that products are safe and functional. Before a new model is placed on the market, it is therefore tested to establish its stability, safety and functionality. Furthermore, where deemed appropriate, tests are carried out by accredited laboratories.


- Quality of Raw Materials and Components

Various raw materials and components are used to make our products. When selecting these materials, the most appropriate products are identified to ensure their technical and aesthetic performance without neglecting respect for the environment. We therefore pay special attention when researching and selecting these raw materials and components.


- Involvement of Suppliers/Sub-suppliers

We believe that the involvement of Suppliers and Sub-suppliers is essential to achieving the aforesaid objectives. They need to be informed about the Quality Policy and the required quality standards.


- Staff Involvement and Participation

Nardi acknowledges that its staff are the main resource for achieving its quality objectives. All staff need to be aware of these objectives and are required to comply with and respect the procedures set out in the Quality Manual.


The Management intends to support all the activities already implemented in order to:

· maintain the industrial culture linked to the Company's image, ensuring the constant quality of its products;

· meet the demands of direct customers by complying with the requirements and procedures established during the contractual phase.

· adequately train employees who perform functions that are critical to quality and to the production process.

Convinced that the consistent quality of its products can be achieved by implementing all the activities described above, every year the Management sets quality objectives and/or actions to address risks and opportunities, considering aspects related to its organisational, internal and external framework. For each objective, a person responsible for achieving it is appointed.

The achievement of the pre-established objectives is checked during the system review.

This policy is circulated and available to all stakeholders who request it. It is reviewed at least once a year at the time of the Management Review.

· By training staff in the care they need to take to ensure their own safety and that of others.





INFORMATION ON THE PROCESSING OF THE PERSONAL DATA of users that visit the website www.nardioutdoor.com, pursuant to article 13 of (EU) Regulation 2016/679


Pursuant to (EU) Regulation 2016/679 (hereinafter "Regulation"), this page describes the methods for processing the personal data of users who visit the website/s accessible electronically at the following URL:
• www.nardioutdoor.com
This information does not concern other websites, pages or on-line services that can be reached through hypertext links that may be published on the websites that refer to resources outside of the domain of the Data Protection Authority.


Following a visit to the above-mentioned websites, data relevant to identified or identifiable natural persons may be processed.
The Data Controller is Nardi spa, with registered office in Via delle Stangà 14 - Chiampo (VI) - IT (E-mail: info@nardioutdoor.com, PEC: nardispa@legalmail.it, switchboard +39 0444 422100).


The personal data indicated on this page is processed by the Data Controller, as necessary, for the management of the website and, based on specific policies, and, where necessary, based on consent, in order to offer and perform the services offered by the website.


Browsing data
Computer systems and software procedures used to operate this website acquire, during normal operation, certain personal data, whose transmission is implicit when using Internet communication protocols.
This category includes IP addresses or the domain names of computers and terminals used by users, addresses in URI (Uniform Resource Identifier/Locator) notation of requested resources, the time the request is made, the method used to submit the request to the server, the file size obtained in response, the numerical code indicating the response status from the server (successful, error, etc.) and other parameters related to the user's operating system and computer environment.
Such data, necessary for the use of web services, is also processed to:
• obtain statistical information on the use of the services (most visited pages, number of visitors by time or day, geographical areas of origin, etc.);
• check the correct functioning of the services offered.
Browsing data is not stored for more than the time necessary to guarantee the functioning of the website and is deleted immediately following aggregation (except for any need to investigate crimes by the Legal Authorities).

Data communicated by the user
The optional, explicit and voluntary sending of messages to the Data Controller’s contact addresses, as well as the filling out and submission of the forms on the websites, involve the acquisition of the sender’s contact data, necessary to reply, as well as all of the personal data included within the communications and newsletters.
Specific information will be published within the specific pages prepared to provide certain services.

Cookies and other tracking systems 
No use is made of cookies for profiling users, nor are tracking systems used.
Session cookies are used (non-persistent), strictly limited to that which is necessary for the secure and efficient browsing of the websites. The storage of session cookies in terminals or browsers is controlled by the user, whereas on servers, at the end of HTTP sessions, information relevant to cookies remains stored in service logs, with storage times not exceeding seven days, as for other browsing data.


Appointed parties, such as Data Processors, can be recipients of the data collected from visiting the above-mentioned websites, pursuant to article 28 of the Regulation, for carrying out the services of development, supply and operational management of the technological platforms used.
Personal data collected is also processed by Data Protection Authority staff, which acts on the basis of specific instructions provided for the purposes and methods of the processing.


Data subjects have the right to obtain, in the cases envisaged, access to personal data that concern them, rectification, erasure of the same, limitation of the processing or to object to processing (arts. 15 et seq. of the Regulation). The specific request can be submitted to the aforementioned contacts.


Data subjects who believe that the processing of their personal data carried out through this website is performed in breach of that which is envisaged by the Regulation have the right to lodge a complaint with the Data Protection Authority, as provided by art. 77 of the Regulation, or to take appropriate legal action (art. 79 of the Regulation).